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Terms and Conditions

Quotes

Quotes are free and carry no obligation. A quote is based on what could be seen at the time. If something is found once a roof is opened up that could not reasonably have been seen beforehand, we will stop, explain it and agree the change with you before carrying on.

Scope of Work

The work we will do is what is set out in your quote. Anything outside it is a variation and is agreed with you first.

Access and Scaffolding

Where scaffolding is required it will be stated in the quote. We need reasonable access to the property and to the roof to carry out the work.

Payment

Payment terms are set out in your quote and agreed before work starts.

Insurance

We hold £1,000,000 public liability insurance.

Weather and Timescales

Roofing depends on the weather. We will give you a realistic timescale and tell you promptly if weather moves it.

Complaints

If something is not right, call 07394 136885 or email info@proguardroofingandguttering.co.uk and we will come back and look at it.

Last updated 2 November 2026.

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